(You should NOT keep photocopies of staff DBS checks in staff HR/Personnel files. Do you record staff training and development that you can show CQC inspectors? But it neednt be that way. Ensure that for each KLoE you know and have shared what the successes are, what the current gaps in assurance are and the mitigations to address them. All rights reserved. We will support all aspects of your CQC registration application. Interview with Dr Kit Latham: 'How Credentially can support your Covid vaccination rollout.'. It is unrealistic to expect every candidate for registered manager to know every detail of the CQC compliance requirement inside out. Nulla congue libero eu libero efficitur, non fringilla dolor ultricies. If you agree, CQC use the information as part of their suite of intelligence to help inform their smarter monitoring approach. Well-led key lines of enquiry (KLoE). Morbi in massa accumsan, congue felis non, accumsan ante. Nunc quam orci, pharetra a ex ac, fringilla faucibus neque. Showing the mindmap and resources that I have put together for my CQC interview. Morbi ex ipsum, aliquam in tortor in, ultrices pretium nunc. Q1. Vivamus gravida ac velit nec molestie. The process took 3 weeks. Tel: 01244 445025 Where you have not, prepare a narrative for directors and staff, together with the action plan you have in place to address the issues, to share with the inspectors. Written work, presentation and face to face interview. Lengthy application and interview process, turned down for not meeting unspecified requirements. Whats more, all of those services are legally obliged to meet the standards of care laid down by the CQC., In the interests of transparency, the CQC publishes its findings in the public domain, to enable patients and service users to make informed choices about their own health and social care journeys. Paraded through a huge open plan office - gawped at - Then interview room with glass wall with blinds left open meaning literally hundreds of people could watch me being interviewed. Make sure you have a thorough understanding of what Clinical Governance is, and more importantly, how it impacts on your role as a Band 6 Nurse within the NHS. Copyright 2022 CQC Compliance. CQC Compliance is proud to be part of the WorkNest group (itself part of Marlowe PLC), the UK's leading providers of outsourced Employment Law, HR and Health & Safety services.While our expertise will always be healthcare compliance, our position within the group allows our clients to access industry-leading specialist support from our 400+ colleagues across WorkNest. Interview this was based on skills knowledge and previous training Discover the latest healthcare insights, trends, updates and advice for you and your organisation. Policies and Procedures As a result of the ongoing Covid-19 pandemic, routine inspections by the CQC are currently suspended, to avoid placing additional pressure on health and social care services. window.onload = function() { Calendly.initBadgeWidget({ url: 'https://calendly.com/cqccompliance', text: 'Book a Call', color: '#212d56', textColor: '#ffffff', branding: false }); }. We specialise in fast-tracking new applications so that you achieve your CQC registration as quickly as possible. It does not store any personal data. CQC Registration Support They may also be held on-site at the service providers premises or on the telephone if this is appropriate. What is the interview process like at Care Quality Commission? CQC Compliance Limited, 20 Grosvenor Pl, London, SW1X 7HN, CQC Compliance Limited, Woodhouse, Church Lane, Aldford, Chester, CH3 6JD. We'd like to set performance cookies to help us to improve our website by collecting and reporting information on how you use it. Our industry experts continually update existing policies and procedures, whilst introducing new ones in response to the latest changes issued by the Care Quality Commission (England) and the SCSWIS (Scotland). Asked 14 March 2018. I requested feedback, hoping to at least make sure this was a useful learning experience but for development received only two rather general points. The CQC want to be sure that you are the right person. I applied online. Aenean et vulputate leo. Skills for Care has produced a range of guidance and advice to help frontline managers and others to understand how best to prepare. For example, the top five risks, the top three clinical risks, the last serious incident along with the learning that came from it, the number of incidents, complaints, PALS contacts. 1. CQC will confirm your interview date, along with information to bring along. By clicking Accept, you consent to the use of ALL the cookies. Personal values and beliefs are central to determining who is a fit person to be a registered manager. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Find out more or enjoy a FREE trial of our CQC management system to see how QCS can help you save time, stay compliant and improve standards: Register for a free trial here: www.qcs.co.uk, Or Call one of our Compliance Advisors now on 0207 138 3078 or email: [emailprotected], Registration under the Health and Social Care Act 2008, Guide to the application process - Guidance for new registered managers, URL:http://www.cqc.org.uk/content/step-step-guide-applying-new-registered-manager, Step-by-step guide to applying as a new registered manager, Strengthening corporate accountability in health and social care: A consultation, URL:https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/210734/Corporate_accountability.pdf. But opting out of some of these cookies may affect your browsing experience. Ensuring staff are suitably trained, and that evidence of this can be provided, will prepare services for a CQC inspection. Why is it important for this role. 3. Responsible for all aspects of service provision within the Care home. My interviewer made me feel relaxed and at ease. Presentation: In your role as an inspector, how would you demonstrate CQC's core values to your colleagues, stakeholders and providers. Request a Callback with Our Specialist Team! Ensure that you have completed the must and should do actions from the last inspection. How the Covid-19 pandemic is affecting CQC inspections. Can you automate key aspects of employee onboarding to ensure the right mix of skills is available within your teams? Contact our team by emailing us at Register for Free: Session 1 - Weds 22nd June at 2:30pmor Session 2 - Thurs 23rd June 2:30pm, Support for Primary and Acute Services It can be a cause for much anxiety but the CQC fit and proper person interview need not be the significant hurdle it seems in your dream to become a registered manager. This Diploma is designed for individuals working with adults and children across all social care settings as either managers or senior practitioners. Example of a time when submitted a difficult/complex written or oral application to a court in a criminal matter and what was the outcome? If the hearing outcome is unsatisfactory it is possible to appeal and subsequently attend a tribunal. tell me about a time where you had to analyse data to make a decision? This article provides a quick overview of these standards and KLOE. Aliquam molestie nisl at justo sollicitudin, ut imperdiet lectus porttitor. In luctus lobortis arcu, sit amet feugiat nunc blandit vel. Do they have a common voice? In those interviews I felt that the interviewers were actually interested in you as a candidate and asked additional questions to try and tease out the things they were looking for in their interview scoring. 9. Privacy Policy Safeguarding and Safety. Talk about a time when you had to manage competing priorities. Our Training team will work with you to thoroughly prepare and identify your strengths and weaknesses, based on experience, knowledge and service offering. The board of directors and senior managers need a coherent narrative not to recite, parrot-fashion, but so theyre all aware of common themes and use similar expressions. Being prepared for CQC inspection (advanced). This applies to the specific regulated . Personalised Care, Treatment and Support. The written test was not based on the area I was applying for but the point is to demonstrate you understand regulation. Skills for Care Ltd, West Gate, Grace Street, Leeds, LS1 2RP. Hi, new here. Spend a few hours learning everything you can about the company from as many sources as you can. "Tell us why you have applied for this job?". As a result both their time and my time were wasted. Scheduled (planned in advance by the CQC, but, Responsive (in response to a specific concern in relation to the service) or, Themed (in which the CQC looks at a particular area (for example, dignity and nutrition in NHS hospitals) in a variety of settings across the sector.. I just got offered a work from home position with HCA and was wondering what insurance plans they offer to employees, this will help me make my decision. Had another interview with CQC today (28th June 2013) and wanted to share with you the questions that were asked of me to help you prepare for yours. ASC-WDS also gives users the option to share some of their data with CQC. Fortunately, the CQC has issued comprehensive guidance on how to prepare for an inspection, detailing the documentation youll be required to produce when youre inspected, and suggestions for how to demonstrate that the CQCs Fundamental Standards are being met. Spend time researching the company. 3. Too many organisations fail to prepare well enough or early enough to achieve the best outcomes. Explain a time you had to use logic to solve an engineering problem. (CQC talk a good game about providing things but these never materialise) I certainly didn't fancy the role itself for the money on offer as it appears to involve shifting a lot of work from the already overworked inspectors onto this new position. Interview date: 29/03/2023; 30 Hours/Week; . Whether you are an established Care Provider, Dental Practice , GP Surgery or a start-up organisation, our service is provided with the aim of ensuring that all aspects of compliance are being attended to. This involves a telephone / video conference call that usually lasts around 2 hours and the preparation of a report outlining the answers that need to be given to CQC during your . This cookie is set by GDPR Cookie Consent plugin. So my manager mentioned on a 1:1 call that someone complained that Im posting too much on LinkedIn about wanting to find a new job outside of the company I currently work for. Aenean et vulputate leo. It is testing, both written and verbal skills assessed - and can take 3 hours. 3. I applied online. Can you evidence documents, DBS checks, right to work checks, certifications, training records, policies and reporting for CQC inspectors? CQC Inspection Checklist. We can be present to observe inspections or registered manager interviews, subject to the availability of an LMC officer. Privacy Policy. It is crucial that, once an inspector has 'phoned the practice to announce the CQC inspection, and a letter has been sent to confirm the date, you begin to prepare. QUICK GUIDE What to expect from a CQC inspection QUICK GUIDE What to expect from a CQC inspection 10 11 You may want to consider: Identifying a 'suitable area' in your service - for example, you may have a room that can be used temporarily. All Rights Reserved. I looked and there was 1 post about that 1 post. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. .ld_custom_menu_640075c132fde > li > a,.ld_custom_menu_640075c132fde ul > li > a{color:rgb(34, 45, 86);}.ld_custom_menu_640075c132fde > li > a:hover, .ld_custom_menu_640075c132fde ul > li > a:hover, .ld_custom_menu_640075c132fde li.is-active > a, .ld_custom_menu_640075c132fde li.current-menu-item > a{color:rgb(2, 195, 255);} Also critical is staff preparation through workshops and literature, to get the trust story on quality and safety in the minds of the front line. After the inspection but before the well-led. The CQC inspector might also ask questions about the information you have already submitted as part of your application. This applies to the specific regulated activities at the specific locations given in the registered manager application. Matters may be re-visited and assessed outside of the interview. Anonymous Interview Candidate in Newcastle upon Tyne, England, I applied online. CQC may quote 2-3 hours for a fit person interview. 5. Heres how Credentially can help How to reduce the burden of CQC reporting. All staff should work together to prepare for an inspection by discussing any adverse events that have happened in the past 12 months, reviewing the action taken and generating ideas for improvement. Cras varius ultrices ipsum id dictum. We believe success comes from exceptional preparation and taking an expert approach to management training. There is a unit based approach for selecting Residential and Non-Residential pathway options. Preparation is key, as the saying goes - fail to prepare, prepare to fail. 10. Your goal is to start a conversation that will help you learn about their knowledge of project management as a discipline, including related tools, reports, and processes. Process consisted of presentation (10 mins), interview (45 mins) , and written assessment (90 mins) Group VAT no. Chester Office Be the first to find this interview helpful. Everyone I spoke to was lovely but there was a lack of clarity in the job requirements that wasted time on both sides. We know what a headache Care Quality Commission inspections can be, how much valuable time is taken up in preparation for an inspection, and how stressful it is to be the subject of CQC scrutiny. It can be a cause for much anxiety but the CQC fit and proper person interview need not be the significant hurdle it seems in your dream to become a registered manager.Anyone who applies to become a registered manager of social care services, GP practices or dental surgeries will undergo an interview to help determine if they meet the regulatory requirements to manage a service.This is usually in the form of a face-to-face interview. Their job is to make sure that care services are safe, effective, caring, responsive, and well-led. The interview didn't get off to a great start when, after having talked through my answers to the three questions posed in the written exercise, they started asking me what my answers were to the three question posed in the written exercise. http://www.trustpilot.co.uk/review/qcs.co.uk. Fit person interview The purpose of a fit person interview is for the CQC to assess the applicant's fitness to be a registered manager or a partner, to verify the Credentially offers a simple, cost-effective way to automate all your hiring, on-boarding and credentialling processes onto a single technology platform. CQC Compliance Limited, 20 Grosvenor Pl, London, SW1X 7HN Necessary cookies enable core functionality such as security, network management, and accessibility. Contacted by the HR dept. Interview started 20 mins late. Learn about total Enforcement Powers CQC has under Health and . 15. Tell me about the most challenging engineering project you've worked on. Consider individual coaching and preparation for directors and other senior managers who will be interviewed. This has resulted in a CQC management shake-up, new appointments and increased recruitment. Help me to trust you as I go to my interview. Interviewer was kind and encouraging. On-site inspection . Nam nec tellus ullamcorper, consectetur massa in, tincidunt justo. Interview consisted of one competency based interview to last 45 mins. The fit person interview is not a test or an exam that the applicant passes or fails. in England charity no. Prepare your CEOs presentation early it focuses the mind on the key elements for the inspection. Understand the CQC's Role The first step in preparing for a CQC interview is to understand the role of the CQC. Morbi in massa accumsan, congue felis non, accumsan ante. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia Curae; Praesent ac libero malesuada, ultricies magna sit amet, tempor sapien. The job description is chocked full of critical details, including the must-have skills and traits the hiring manager needs to find. It turned out I should also have been sent my scores for the presentation and competencies and while these were sent on, without question specific feedback I know how badly I failed to make the grade but not what I can do to improve my answers in those areas. I interviewed at Care Quality Commission (Newcastle upon Tyne, England) in Sept 2018, Made late for start of interview due to inept checking of my ID & Right to Work documents. CQC might also offer to visit your premises or conduct the interview remotely.What should I take with me to the fit person interview?It would be useful to take a copy of your locations Statement of Purpose and a copy of the latest Fundamental Standards.You will find it helpful to familiarise yourself with the specific guidance for registered managers which you can find on the CQC website. We offer Registered Managers one-on-one interview preparation and support. We use these cookies to provide you with an improved customised user-experience. A guide to interview preparation for employers; Best way to schedule an interview . The post holder will join a well-established MDT . CQC have guidance to help signpost to what you need here and here. This includes a review of your practice policies, audits, risk assessments, decontamination room compliance, patient safety checks, mock interviews with your team, CPD staff training, information governance and clinical governance protocols as well as recruitment and induction . Enquiries@cqc-compliance.com 0333 405 33 33, http://www.cqc.org.uk/content/step-step-guide-applying-new-registered-manager, https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/210734/Corporate_accountability.pdf, Welsh Care Inspectorate Management System, Specialised Support for New Care Agencies. In August 2015, Marlborough Court received the top rating, outstanding, in a Care Quality Commission (CQC) inspection. They may look in cupboards and fridges, so make sure thermometers and temperature logs are in situ and working. My luck to be interviewed by the 2 miserablest people the CQC could surely muster. The Fundamental Standards ensure compliance with the following two pieces of legislation: Regulation 7focuses on the requirements of a registered manager this is what the CQC are trying to access throughout the registration process. that all daily requirements are met in an environment where the . tell me about a time where you had to change your plans due to a high priority. You could also take a look at our testimonials, to see what other professionals have to say about our platform, and find out why health and social care staff love Credentially.. I interviewed at Care Quality Commission (London, England) in Dec 2022. There is no score generated, nor a minimum threshold which must be achieved.The fit person interview is a competency-based one which aims to give the interviewer an overview of your knowledge, approach to providing care, support and treatment and to managing a service.Where are fit person interviews held?Under normal circumstances, you will be invited to attend the interview at a CQC regional office. In the majority of cases, the CQC will carry out comprehensive inspections at least once a year (apart from dental surgeries, which are inspected bi-annually). Monday to Friday 9:00am - 5:00pm, Got a question? What else would you advise fellow trusts to do as they prepare for CQC inspections and well-led reviews? If you are also the nominated individual you also inherit all duties of supervising senior . Cras dignissim, risus in accumsan consectetur, orci urna efficitur nulla, at aliquam ante velit a lorem. The cookie is used to store the user consent for the cookies in the category "Other. Close-quarters combat (CQC) or close-quarters battle (CQB) is a close combat situation between multiple combatants involving ranged (typically firearm-based) or melee combat. This incaludes personal tutoring of your registered manager in advance of your pre-registration interview, preparing policies and assisting with your DBS and CQC . Collect examples of good practice. Get Band 7 Interview Questions with Expert Answers with InterviewGold. 3. One possible way to find out whether youre ready for your next CQC inspection is to use a comprehensive checklist, like one of the many available online, or to create one of your own based on the CQCs Fundamental Standards. I had also been told that all my responses to the competency based questions should be based around examples from the last couple of years. Holders of older versions of qualifications should carefully check equivalence. recruitment, training, medicines management, controlled drugs, cold chain, infection control, disposal of clinical waste, single use of instruments have all policies at hand, either in paper or online format (they are happy to read from a screen), Samples of meeting minutes (staff meeting, clinical meeting, PPG meeting), Evidence GPs and Nurses are up to date with their appraisal/revalidation, and that you have verified their registration status on the GMCand NMC registers (including the GP partners), Evidence staff who requires DBS checks have had them, and risk assessments for those staff you have opted not to do a DBS check on. Vivamus nec egestas neque, in finibus est. Luton, United Kingdom. Morbi in est cursus lectus molestie aliquam. However, a broad familiarisation with the scope of compliance and a good knowledge of essential outcomes should be regarded as the minimum level knowledge requirement. Do you have any digital tools, such as online staff management, that can help get the right people on duty at the right time? CQC Compliance Limited, Woodhouse, Church Lane, Aldford, Chester, CH3 6JD 4. As senior leaders, you must be honest about challenges as well as success areas in your trust. You should be given at least two weeks' notice which you should use wisely to ensure you are as ready as you can be. Theres no doubt that the issue of CQC inspection can be a stressful one for any service provider, ranging from primary care services to NHS Trusts to GP surgeries, private health providers, healthcare startups providing clinical services, residential care and nursing homes, to dental practitioners and home care providers. This includes an introductory virtual learning module, a practical checklist, and opportunities to commission in further expertise. All Rights Reserved. The process took 6 weeks. COVID-19: the light at the end of the tunnel. London Office Interview. They did accidentally send me the wrong assessment at first, I had to call them to correct it. What was the action planning and learning from these? This website uses cookies that help the website function and to help us understand how users interact with it. The fit person interview is a competency-based one which aims to . Discussion about your service model 5. Make sure review dates on policies are recorded and are fairly recent. Most people have a tendency to concentrate on the job at hand more than on past successes. You should be prepared to explain your interest in the opportunity and why you're the best person for the role. Tell me about yourself? I know it's a important position but as an interviewer you should try get the best out of someone as it's always nerve-racking being interviewed especially when you really want it!

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