Tucson, you hold a very special place in my heart (and soul) and reading the Arizona Daily Star online is part of that! A Tucson Arizona Daily Star subscription customer service representative can help determine what delivery options are available if your address doesnt qualify for Tucson Arizona Daily Star home delivery. While prime time TV grids are included in the paper every day, the TV Weekly magazine is not included with the paper. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Arizona Daily Star charged me two amounts on February 7th, one for $7 (my regular digital subscription rate) and one random charge for $14.72. Make sure your customers are satisfied 7 days a week - but you can have others deliver for you. Choose Arizona Daily Star, then click "Uninstall". Call 1-800-695-4492 to order a tube. Now I checked my account this morning to discover that the 338.04 charge is back on my account on Nov. 8th, 2021. Yes. The Star raised its price for an online subscription 900% and I called to cancel the sub, three times, and each time I was assured that whomever I spoke to would cancel it. Pick the ones I want to read and scan others. Star Diversity Career Fair. Arizona Daily Star participates in a News In Education (NIE) program (now called Media In Education) that provides e-Newspapers and digital content to schools and learning facilities in the Tucson area. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage". Check the masthead. * required. Yes. To link your subscription, please follow the directions below: Open our app that you purchased a subscription for. The program no longer provides free daily print editions. No retuning of several calls and messages. Set up your account on EZ Pay for secure, automatic monthly payments by calling Customer Service at 1-800-695-4492 or visit account.tucson.com. It didn't happen. Unfortunately, this can sometimes increase wait times. Our call center handles customer service for several different newspapers, all around the country. and honor the promotional rate for 6 months thereafter. document.write (document.charset ? Yes. If you have any questions about your start date, or if your newspaper subscription does not begin as scheduled on the first day, please contact Tucson Arizona Daily Star, so that we can send a reminder notification to the delivery carrier in your area. On Mondays (our busiest day), hold times have been up to hr. If your newspaper carrier did not drop off your paper one day, you would call the company and complain. This situation occurs mainly in very rural areas. I authorized a 40 dollar payment. Start a new. We reserve the right, however, to issue refunds or credits at our sole discretion. We sincerely apologize it took Mr. ******** multiple Told same thing and promised credit of about $42 to charge card. http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050, A bunch of photos of today's snow across Tucson , The highly anticipated Portillo's is now open in Tucson. What should I do? Content charges will continue to be applied while you are on vacation. Yes. I called the newspaper to complain and recejive a refund. I cant seem to get through when I call Customer Service. apologize it has taken multiple attempts to resolve Ms. ****** billing inquires. Who should I contact? This went into effect in February 2022. Editorial, Opinion, Letters to the Editor. This fee is to offset processing costs associated with providing a printed statement. Interviews are conducted at 4061 W Costco Pl., Tucson, AZ 85741 (Across from Top Golf). mobile@tucson.com, Retail Display Advertising I love that there are no ad banners or any other moving parts with this app. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. This may not seem like an important matter, but those of us who take the print edition do so because we look forward to the relaxation of reading the funnies in hard copy as a respite from working all day on computers. Enter the email address associated with your subscription and choose a password. Most newspaper websites also have an online form to submit for suspension of your paper. Our customer service center can be reached via live chat by clicking here, via email at circulation@tucson.com or via phone at 1-800-695-4492 from 6am-6pm Monday-Friday, 6am-10am on Saturday and 7am-10am on Sundays. This line on your bill simply means that we will not increase prices for billing periods which youve already paid. Copyright 2023 Warrensburg Star-Journal, Warrensburg High School names new assistant principal, UCM celebrates 54th annual Childrens Literature Festival, Warrensburg Community Center to see improvements, Powered by Creative Circle Media Solutions. Need Help? 8/6/21 Charge to credit card for $59.38 for 7 day delivery service of The Arizona Daily Star (for September 2021) and subsequent charges of $59.62 on 9/8/21 and $58.40 on 10/6/21. On this day, I was told that a refund had been credjited to my debit card. Click "Edit" beside the Arizona Daily Star app and then click on "Cancel Subscription". I placed a vacation hold on my account for 5-4-21 till 6-10-21 and . Call the paper company when you return. All sensitive information such as credit cards or personal information is securely encrypted for transmission. Click "View Information" and sign in if asked to. If you are a new subscriber and started your subscription with a promotional rate, your subscription rate does increase after the promotional period has ended. For information regarding what you are being charged, please visit, Premium Editions are an additional section of your newspaper with 12 to 20 full color pages of in-depth coverage of the topics that matter most to our subscribers. Contact Information . Your expected start date will be shown on the confirmation page after you place an order. On my bill it says, Charges for your home delivery subscription will continue until you advise us otherwise. What does that mean? it. Some newspaper advertising inserts are "zoned," and only inserted in geographical areas the advertiser has selected. $100 is paid after contract signing, with the additional $400 paid after the first 120 days. document.write ("?zoneid=6&block=1&blockcampaign=1"); We sincerely apologize the trouble Ms. ******* had starting Feel free to call me Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Mr. ******** will receive a refund of They charge way in advance as well. After the promotional period ends, the Full Access subscription will continue and be billed monthly at the then regular rate. To access other newspapers in cities across the country, once inside your eNewspaper, simply click on the icon titled Universal on the right-side navigation bar. Subscribers on promotional rates should expect to see price increases every 3-9 months (depending on promotion) as accounts are transitioned over time to full annual rate. The phone number will be in your phone book, on your bill, or in the newspaper. If you do not see your name, your account may not yet be activated. if( Math.max(document.documentElement.clientWidth, window.innerWidth || 0) < 728 ){ did not enter a stop when the customer called to cancel their subscription. An exact digital replica of the printed edition, is available early morning. BBB Business Profiles are subject to change at any time. $20/mo. Holiday hours vary. What should I do? by our Lee corporate partner, and we did not/do not have the option locally to YES! Arizona Daily Star Today's Arizona Daily Star is being delivered later than normal. Trusted Local News Leader For Prescott, Arizona. Check out the best The Arizona Republic subscription offerings at. Premium Editions are published to provide additional information and value. How often do you increase subscription prices? eNewspaper Content Issues Customer service center hours are 6am-6pm Monday-Friday, 7am-10am Saturday/Sunday. We have not received the paper 7 or more tomes in the past month. if (!document.MAX_used) document.MAX_used = ','; Subscribers can use our Tucson.com Login Check tool to self-diagnose a variety of problems related to logins and accounts. We . attempts to cancel his subscription. If you no longer remember the password, try clicking on the Forgot password link on the sign in page to trigger an email with a link to reset your password. Customer service center hours are 6am-6pm Monday-Friday, 7am-10am Saturday/Sunday. Never happened. Standard billing cycles are based on calendar months, so if you start your subscription in the middle of a month, your 1st bill charges you for the remainder of that month, plus the pre-pay for subsequent calendar months. Canceling the account will end online access and print delivery on your next available stop date. Get started today. Chat live with our customer service center: Need Help? Thank you for subscribing.Renewal dates are typically based on a subscribers A few things to note and do before cancelling: To cancel your Arizona Daily Star subscription on PayPal, do the following: To delete Arizona Daily Star from your iPhone, Follow these steps: An exact replica of the Arizona Daily Star newspaper, accessible online. Anything caught in your spam filter should pop up. Your credit card will be charged for the amount of the subscription. On December 15, 2020, someone called me for a newspaper subscription payment. In most areas, new orders begin within 2 to 3 days after the order request has been received.