Region 2 HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. Fax: (617) 748-3965, Phone: (312) 886-7050 Fax: (703) 413-1833, Phone: (404) 588-3870 Menu; Search; En Espaol; Vacant, Regional Inspector General for Audit As noted in our recommendation, the annual work planning process should be part of a risk-based planning system, the first step of which is assessing the nature, scope, and inherent risks of DHS programs. Kansas City, MO 64106 The Office of Innovation has cataloged organization policies and the corresponding responsible offices. DHS OIG has provided us with demonstrations of this dashboard, including ways that the dashboard identifies projects with potential data entry errors. 126 Northpoint Drive Houston, TX 77060 United States (281) 774-4816. Contact the Secretary Mail Delivery Instructions Freight Delivery Instructions Keywords Contact Point of Contact (POC) Secretary Last Updated: 10/04/2022 Was this page helpful? In April 2021, the Inspector General announced several organizational changes to reorganize existing functions into two new offices-the Office of Integrity and the Office of Innovation. Notably, some actions to fully establish these offices remain in process more than a year later. EMAIL: DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, DHS Office of Inspector General/MAIL STOP0305 Share sensitive information only on official, secure websites. Information and guidance about COVID-19 is available at coronavirus.gov. Office of Inspector General/MAIL STOP 0305 Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. (Recommendation 14), The Inspector General should develop and implement an organization-wide quality assurance program, including establishing a structure, responsibility, and authority for implementing quality assurance in all DHS OIG work. (312) 730-1620 In the fall of 2022, DHS OIG issued its FY 2022 annual performance report and provided us with its FY 2023 annual performance plan and a strategic implementation plan to cover FY 2023-2026. > Agencies We prefer you use our Hotline Allegation Form, which allows you to report allegations in detail and to include relevant documents and other evidence. They demonstrated how the dashboard can be used to assess performance against DHS OIG's performance measure for the percentage of completed audits, inspections, and evaluations that adhere to established or agreed-upon time frames (a measure in DHS OIG's FY 2022 and FY 2023 annual performance plans). DHS OIG agreed with this recommendation. The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. (Recommendation 16), The Inspector General should develop and implement a process for assessing actual time frames against planned and target time frames for Office of Audits and Office of Special Reviews and Evaluations work. Fax: (202) 616-2051, Phone: (202) 616-4760 In response, DHS OIG developed a dashboard tool to assist offices in using Project Tracking System data to monitor project milestones. Your suggestions will be considered as the Office of Inspector General considers new projects. Preventing Terrorism and Enhancing Security; Enforcing and Administering Our Immigration Laws; Funds Recovered /Deobligated:$12,914,996, Recoveries, Fines,Restitution, Asset Forfeiture:$71,793,867, Investigations Referred to Prosecution:95. U.S. Department of Health & Human Services DHS OIG agreed with this recommendation. Field Office Location. These practices include (1) ensuring top leadership drives the transformation, (2) setting implementation goals and a timeline, (3) dedicating an implementation team to manage the transformation process, and (4) involving employees to obtain their ideas and gain their ownership for the transformation. No. View the map that shows the 10 regional office locations. Frequent leadership turnover and associated shifts in leadership priorities have contributed to DHS OIG's long-standing management and operational weaknesses and impeded efforts to address them. Email. Gary Whitman, Acting Regional Inspector General for Audit We will continue to monitor DHS OIG's efforts to address this recommendation. Additionally, in February 2022, DHS OIG provided us with the checklist that internal quality control reviewers use to ensure draft reports contain a professional standards compliance statement. 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However, DHS OIG has faced a number of long-standing management and operational challenges that have affected its ability to carry out its oversight mission effectively. Fax: (212) 908-9035, Phone: (415) 355-2740 We employ more than 1,750 dedicated professionals comprised of auditors, investigators, evaluators, and support personnel. Sacramento Regional Office (California) Report West Virginia Recipient Welfare; Report Health Care Crimes; Fax. or https:// means youve safely connected to the .gov website. Share sensitive information only on official, secure websites. 200 Independence Avenue, S.W. Actions Needed to Address Long-Standing Management Weaknesses. Appointment notices will include more instructions for visiting USCIS facilities. However, we noted in our report that the performance management sessions did not appear to be recurring trainings and, according to one DHS OIG senior leader, the organization had not determined how frequently those trainings would be delivered. In September 2022, DHS OIG officials said they expect to have a workforce plan finalized by December 2022. Western Region Our work on the management and operations of this office identified long-standing management weaknesses, including: Since fiscal year 2015, the Department of Homeland Security (DHS) Office of Inspector General (OIG) has not adhered to a number of professional standards for federal OIGs and key practices for effective management. Staff in the Office of Innovation work with leaders in the Office of Audits and the Office of Inspections and Evaluation to coordinate on how the information can be used for planning purposes. Sam Nunn Federal Building In October 2021, DHS OIG officials said they were evaluating the necessary frequency of refresher training for all managers and noted that they plan to align routine training with their updated performance management policy, which was completed in November 2022. (215) 656-6900 Official websites use .gov (405) 522-5050, Background Investigations and Fingerprinting, Apply for Emergency Financial Assistance (TANF), Family Support Assistance for Children with Disabilities, Apply for Help with Utility Services (LIHEAP), Financial Help for Medicare and Medicines, Provide Protection for a Vulnerable Adult, Ombudsman (Advocacy for residents in Long Term Care facilities), Report Adult Abuse, Neglect and Exploitation. GAO evaluated DHS OIG's processes against quality standards for federal OIGs, relevant federal standards for internal control, and human capital and organizational change leading practices. Fax: (817) 385-2080, Phone: (303) 335-4201 Available locations for. 245 Murray Lane SW The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. We will continue to monitor DHS OIG's efforts to address this recommendation. A majority of the OIG's resources goes toward the oversight of Medicare and Medicaid. We will continue to monitor DHS OIG's efforts to address this recommendation, including the use of time frame data to assess and report on annual performance over time. . A President-appointed Regional Director leads each office. An official website of the United States government. Address. 40 Fountain Street. Gary Whitman, Regional Inspector General for Audit We monitored reports issued from June 2021 through September 2022 and confirmed that all reports contained a compliance statement to identify the appropriate professional standards. OIG is headquartered in Washington, DC, and has three regional offices. Information and guidance about COVID-19 is available at coronavirus.gov. I served on deployments for the Emergency Support Function Team, which provided relief during natural disasters and other needs of the country. Both the Department of Homeland Security (DHS) Act and this Office of Inspector General (OIG) were established by Congress in 2002. Return to top. Receive the latest updates from the Secretary, Blogs, and News Releases. Look up email and mailing addresses, telephone numbers, help-desk support for web applications, instructions on how to report incidents, and more. Main Navigation. Region 3 Office of Rehabilitation Services. works collaboratively with other components to develop appropriate enforcement actions and recommend fixes to aspects of HHS programs vulnerable to fraud. Below you fill find contact information for those offices. 61 Forsyth Street, Room 19T30 NOTE: If you choose to file a complaint via the mail and include documents supporting your allegation, do not send original documents, as they will not be returned. Region covers Arkansas, Louisiana, Oklahoma, and Texas. To contact a specific location of the Office of Audit, refer to the specific locations listed in "Our Locations" below. A lock In October 2022, DHS OIG officials provided us with a demonstration of an internal dashboard tool that includes information connected to risk, such as budgetary information and past OIG work. Please indicate in this section if you have filed your complaint with any other office, to include other Inspector General offices, and your Congressperson. (202) 566-2391. Chicago, IL 60604 Fax: (202) 616-0271, Phone: (703) 413-1801 The Office of Intergovernmental and External Affairs hosts 10 Regional Offices that directly serve state and local organizations. We also recommended that DHS OIG evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities (Recommendation 10). 245 Murray Lane SW DHS OIG agreed with this recommendation. Official websites use .gov Media inquiries and department press contacts. Check-In Office. Fax: (703) 413-1833, Phone: (703) 413-1865 COVID-19 Weekly Update 3-1-2023 03/01/2023 . With 14 offices investigating border matters, OIG is well-positioned to address border corruption cases. Fax: (713) 718-4706, Phone: (818) 863-1901 Washington, DC 20528-0305, Whistleblower Retaliation Reports of Investigation, DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, Reasonable Accommodations Request Intake Form. The other policy would establish the DHS OIG quality control and assurance program. (Recommendation 19), The Inspector General should develop and implement a consistent process for DHS OIG program offices to coordinate with DHS to receive and respond to technical and management comments about Office of Audit and Office of Special Reviews and Evaluations work. DHS OIG leaders discussed the ways in which they utilize the dashboard for high-level and individual project management, and how their routine use of the dashboard prioritizes timely and consistent data entry. (Recommendation 18), The Inspector General should update its report review directive, including reviewer roles, responsibilities, and time frames, for draft and final reviews of Office of Audits and Office of Special Reviews and Evaluations work. Privacy Policy | Legal Policies & Disclaimers | No Fear Act | Sitemap. 101 W Ida B Wells Drive Suite 4000 Chicago, IL 60605 United States (312) 347-2400. . Suite 2742 Atlanta, GA 30308 404.730.2780 1961 Stout Street Suite 12-400 Denver, CO 80294 303.312.7650 915 Second Avenue ICE Enforcement and Removal Operations is responsible for long-term Potomac Center Plaza Washington D.C. 20202. Check-In Office. GAO was asked to review DHS OIG's management and operations. (Recommendation 2), The Inspector General should develop and implement an annual work planning process, as part of a risk-based planning system, that identifies the activities to audit, inspect, or evaluate. Operational and Support Components Department Leadership Biographies Ben Sanders, Assistant Regional Inspector General for Audit HHS Region 10 - Seattle directly serves state and local organizations in Alaska, Idaho, Oregon, and Washington. DHS OIG agreed with this recommendation. Dallas, TX 75201 The DoD OIG is headquartered in Alexandria, Virginia, and has more than 50 field offices located in the United States, Germany, Southwest Asia, and South Korea. The Inspector General has appointed an executive sponsor to lead implementation of each of our recommendations. DHS OIG concurred with each of GAO's 21 recommendations. Including these compliance statements in OIG reports will help ensure that the audience for DHS OIG's reports-including Congress, DHS, and the public-understand how the work was conducted. In December 2022, DHS OIG officials told us that they plan to replace the July 2019 strategic planning directive. OA - Boston 408 Atlantic Avenue Room 330 JFW Federal Building Boston, MA 02110 (617) 223-8640 New York, NY 10005 HHS Region 6 - Dallas directly serves state and local organizations in Arkansas, Louisiana, New Mexico, Oklahoma, and Texas. In January 2023, DHS OIG issued an updated report review directive. . GAO reviewed DHS OIG management and operations from fiscal year 2015 through fiscal year 2020. Find an Office Assistance Self-Sufficiency offices help with food benefits (SNAP), cash for families (TANF), child care assistance (ERDC), refugee services and domestic violence. The directive includes reviewer roles, responsibilities and time frames for draft and final products (reports and management alerts). We will continue to monitor DHS OIG's efforts to address this recommendation. 32 Old Slip, 26th Floor Norm Robinson is the Assistant Administrator for the Field Operations Division within the Law Enforcement/Federal Air Marshal Service (LE/FAMS). We are in the process of requesting documentation of how the agency's priorities inform these steps, such as how these priorities inform the shape distribution of the organization, particularly within divisions or other subject areas that align with the identified priorities. Select your region below for information on your Regional Office andRegional Director. If you need to reschedule your appointment, call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833). Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775, Content created by Office of Intergovernmental and External Affairs (IEA), U.S. Department of Health & Human Services, Office of Intergovernmental and External Affairs (IEA), has sub items, about The Partnership Center, Commonwealth of the Northern Mariana Islands. > Agencies The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. (404) 974-9417 Office of Counsel (OC) Suite 400 875 15th Street, N.W. OIG Strategic Plan Department of Homeland Security Office of Inspector General Strategic Plan 2022 - 2026 0 1 2 3 4 Previous Pause Next COVID-19 Update Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. Office Directory OIG Hotline FOIA Headquarters Office of the Inspector General U.S. Department of Justice Office of the Inspector General 950 Pennsylvania Avenue NW Washington, D.C. 20530 Phone: 202-514-3435 Fax: (202) 616-9881 Office of the General Counsel U.S. Department of Justice Office of the Inspector General Office of the General Counsel Fax: (312) 886-7065, Phone: (817) 385-2071 Field Office Location. Fax: (202) 616-4532, Phone: (202) 616-4620 Office of Inspector General - U.S. Department of Labor OFFICE OF INSPECTOR GENERAL Report waste, fraud, and abuse to the OIG Contact OIG Hotline 202.693.6999 800.347.3756 Fax: 202.693.7020 www.oig.dol.gov OIG Testimony Before House Committee on Ways and Means OIG Investigations Newsletter XLIII October 1, 2022 - November 30, 2022 Media Contacts Department White Pages Listing of key contacts organized by component agency. Secure .gov websites use HTTPS Fax: (303) 335-4002, Phone: (313) 226-4005 Vacant , Assistant Regional Inspector General for Audit, Chicago Regional Office (Illinois) We will continue to monitor DHS OIG's efforts to address this recommendation. This guidance should describe how DHS OIG ensures that such work adheres to federal OIG standards of independence, due professional care, and quality assurance. Fax: (303) 864-2004, Phone: (215) 717-2980 We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. > Regional Offices. In October 2022, officials demonstrated new features in the dashboard and discussed plans for additional features. Additionally, according to DHS OIG, the Office of Innovation has drafted a directive and manual for the process and framework for developing, reviewing, approving, and managing its organizational policies. Information on how to send mail to the Department of Homeland Security. A lock In addition to its headquarters in Washington, D.C., the OIG operates audit and investigative regional and field offices across the country. See how the Department of Homeland Security and all of its component agencies are organized by exploring the Organizational Chart. The headquarters also houses the main administrative and support staff . Ruth Dunlop, Assistant Regional Inspector General for Audit, Atlanta Regional Office (Georgia) coordinates with the Department of Justice and other law enforcement authorities to leverage resources and fraud-fighting efforts; provides protective services to the HHS Secretary and participates in public safety and security management activities; and. > About DHS OIG agreed with this recommendation. Secure .gov websites use HTTPS The OIG is led by an Inspector General who is appointed by the President and subject to Senate confirmation. Suite 2742 Atlanta, GA 30308 404.689.7068 1961 Stout Street Suite 12-400 Denver, CO 80294 720.464.1978 915 Second Avenue Fax: (703) 413-1833, Phone: (404) 331-5928 A lock ( LockA locked padlock ) or https:// means youve safely connected to the .gov website. James Hibbs, Assistant Regional Inspector General for Audit, Dallas Regional Office (Texas) We can help at (405) 522-5050. In October 2021, DHS OIG officials said that the National Academy of Public Administration (NAPA) will provide support and guidance in the development of a workforce plan for DHS OIG. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. A .gov website belongs to an official government organization in the United States. Information and guidance about COVID-19 is available at coronavirus.gov. (Recommendation 20), As the Inspector General takes steps to implement recommendations in this reportand in doing so, transform the organization's management and operationsthe Inspector General should follow key organizational transformation practices. > HHS Regional Offices. In October 2021, DHS OIG officials said that they plan to address our recommendation regarding a workforce plan (Recommendation 5) prior to developing a succession plan. International Immigration Offices China - Beijing Field Office China - Guangzhou Field Office El Salvador - San Salvador Field Office Guatemala - Guatemala City Field Office India - New Delhi Field Office Kenya - Nairobi Field Office Mexico - Mexico City Field Office Last Reviewed/Updated: 05/04/2022 Was this page helpful? In response to our feedback, DHS OIG subsequently updated the checklist to reflect its current practice of conducting work in accordance with government auditing standards or CIGIE inspection and evaluation standards. We will continue to monitor DHS OIG's efforts to align routine performance management training with this updated policy. The Office of Intergovernmental and External Affairs hosts ten Regional Offices that directly serve state and local organizations. The headquarters of VA OIG is located in Washington D.C. and serves as the central hub for all of the agency's operations. GAO is making 21 recommendations to DHS OIG to address management and operational weaknesses related to performance management, quality assurance, reporting timeliness, and coordination with DHS, among others. (Recommendation 13), The Inspector General should develop and implement guidance to govern how Office of Audits or Office of Special Reviews and Evaluations work that does not adhere to (1) government auditing standards for audits or (2) CIGIE standards for inspections and evaluations is to be planned, completed, and reported. Menu; Search; En Espaol; Contact; DHS OIG fully implemented the dashboard in March 2022, and in May 2022, DHS OIG officials told us that it implemented a timeliness performance metric for audit and inspection and evaluation managers. About Us . We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. Provide feedback and make complaints involving DHS employees, programs, components and other types of grievances. Fax: Fax: (818) 863-1919, Phone: (954) 496-8178 No. The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. In October 2021, DHS OIG officials said that the National Academy of Public Administration (NAPA) will provide support and guidance in the development of a human capital plan for DHS OIG. (Recommendation 12), The Inspector General should develop and implement a process to ensure that all DHS OIG reports include a compliance statement that identifies the appropriate professional standards to which the work in that report adhered. These organizational changes followed some of the key practices for organizational transformation, but did not follow other key practices. Secure .gov websites use HTTPS For more information, see our USCIS Visitor . In August 2021, DHS OIG officials noted that the agency implemented organizational changes in April 2021 to ensure programs and offices were aligned to allow for efficiency and effectiveness in conducting the OIG's mission. field office Share. A .gov website belongs to an official government organization in the United States. Directions. Please note: If you know of or suspect fraud, waste, abuse, or criminal activity involving U.S. Department of Education funds, programs, or operations, please contact our OIG Hotline (available 24 hours a day/7 days a week). DHS OIG agreed with this recommendation. (214) 661-9530 Oklahoma Human Services Department White Pages Engage with Us Report Incidents Report suspicious items or activities to local authorities immediately. Official websites use .gov As we reported in June 2021, DHS OIG had taken steps to deliver performance management training, including training for supervisors in the summer and fall of 2020 and training for new hires from November 2020 through January 2021. JCK Federal Building About Us . Our diverse team of oversight professionals are . Please direct all media and/or general information inquiries to OPA. Each Regional Office is led by a President-appointedRegional Director. One such policy relates to the responsibilities and authorities of the Office of Integrity, established in April 2021. (Recommendation 3), The Inspector General should implement organizational performance management processes that are consistent with professional standards and leading practices. Region 1 HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. This office is critical for ensuring independent and objective oversight of DHS. Need help applying for benefits online? Region covers Alabama, Florida, Georgia, Mississippi, South Carolina, Puerto Rico and the Virgin Islands. They noted that this Risk Register is undergoing leadership review. > About DHS Office Locations DHS Office Locations Skip the trip, apply online! Oklahoma City, Ok73105 DHS OIG plays a critical role in overseeing DHS, which encompasses multiple components and programs and has tens of billions of dollars in annual budgetary resources. (Recommendation 11), The Inspector General should implement a process for developing, reviewing, approving, and managing its organizational policies. 501 I Street, Suite 9-200 Southernwestern Region From here, the VA OIG oversees investigations, audits, and inspections, which are aimed at improving the overall quality of VA programs and services. OIG Hotline: (844) 694-2347 Fax: (404) 463-5496 inspectorgeneralhotline@dhs.ga.gov Office of Inspector General page Visit: 2 Peachtree Street, N.W. . 2400 N Lincoln Boulevard Publicly Released: Jun 03, 2021. Fax: (215) 717-2981, Phone: (415) 355-2700 HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. The Inspector General also communicated this expectation in an agency-wide email. Federal government websites often end in .gov or .mil. Implementing this directive, including tracking the time frames in each step, will provide DHS OIG information to help ensure their processes support timely report completion. The Department of Homeland Security's internal watchdog division has been so weakened under the Trump administration that it is failing to provide basic oversight of the government's third-largest. Jon Enslen, Assistant Regional Inspector General for Audit, Kansas City Regional Office (Missouri) Published: Jun 03, 2021. HHS Region 4 - Atlanta directly serves state and local organizations in Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, and Tennessee. or https:// means youve safely connected to the .gov website. Therefore, OIG has not addressed this recommendation based on actions taken to date with respect to the organizational changes in April 2021. Atlanta, GA 30303 To do so, GAO reviewed DHS OIG documents, interviewed officials, and analyzed DHS OIG data and published reports. News and Announcements. U.S. Department of Commerce Office of Inspector General 1401 Constitution Avenue N.W. Fax: (415) 355-2731, Phone: (520) 620-7390 Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. Courthouse & Federal Bldg.915 Lafayette Blvd.Room 322Bridgeport, CT 06604 . Request a DHS speaker for speaking engagements, conferences, and other events. Without addressing these and other long-standing management and operational weaknesses, DHS OIG is not well positioned to fulfill its oversight mission. Drive transformative change to improve DHS programs and operations and promote a safer homeland.