I finally gave up on that. 2. I hope I either get my tickets back to sell them or just get my money back.. Ive already contacted AXS help& support center couple days ago but still havent got a response.. Im probably not gonna purchase e-tickets again, should of chosen the paper tickets through mail.. learning experience, next time I know better. Expires: Dec 19, 2024. The box office tried to print off my tickets but the only ones they could access to print (we discovered after printing) were from 2021!!! I never received my email confirmation for my tickets. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. I have an issue with AXS Tickets too. Get The Big To-Do. could not the sell tad was not lit up. When I tried the second time to just confirm I had not sent the tickets off somewhere, this lady says your not the person listed I said there are two of us one who has money and no email one who has a email my brother same last name of corse and we made sure that everything matched exactly just as stub hub told us to so she proceeded to hang up on me, and remember I was the most polite you can possibly be having been a customer service manager for Chrysler corporation for 33 years this is company so set in its ways of telling people to go eat there hat so much they cant even be nice for one second to help a customer you know do there job correctly. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. Tickets probably arent being delivered until 1-2 weeks before the show. Then I had to send the PDF tickets to my friends. can't go, and more. Here is how to fix: Follow the AXS Tickets android app crash troubleshooting guide Here . No paper required. But wait, theres a phone number in the email you can call for help. The revoked ticket would not scan properly at the venue, so we had to wait while the box office tried to figure out what the issue wasthey were able to print a paper ticket somehow (Im guessing they somehow made a new barcode? I got to the event, having paid for 10 tickets, and the etickets didnt work. click "Force Stop". I always try to pay with PayPal, just for their excellent refund policy. . They hold your money forever if there is any issue with your event or if you sold your tickets. Call me impatient but when I pay hundreds of dollars for tickets I expect to receive them with no problems. avoid getting your tickets via this app at all costs! I log out, then log in, go straight to transfer and I get the same result, session timed out and that is within less than twenty seconds. Seamless transaction, everything worked out perfectly and no issues getting in. I was asked to submit a refund request after 01May2020 and STILL HAVE NOT heard anything. Follow the AXS Tickets iOS app troubleshooting guide Here . I am concerned as the show is coming soon. And they had no answers for me. AXSs lack of integrity and non existent concern for its customers is appalling and disappointing. How do I create an AXS account? How GetHuman-robtixsa fixed the problem. The first time, was for. Also, it is not loading any events. I just needed to transfer tickets to my son, but I kept getting the message that something went wrong, but it turns out the transfer worked, kind of. Im going to recommend Red Rocks find another ticket vendor! My Axs app will not completely load, it says loading more events, but nothing happens. I purchased my tickets on the Tick Pick app and then received an email saying I had to download AXSTickets to get them. The next day I got the same email twice simultaneously. called the support number and held from 20 minutes to hr and 20 minute. AXSTickets is a hassle to get tickets, first off I had to login multiple times and it made me worried that my tickets will not be there. Tried to purchase tickets August 28, 2021 for Kid Rock at Billy Bobs in Fort Worth Texas I am unable to confirm. Asked again in the AXS live chat and they said to use AXSTickets , but not have it connected to wifi or VPN odd but I tried again and it still didnt work. Save your emailed tickets. My deepest desire is that everyone who had a hand in building this crummy experience steps on a Lego. Vous tes en qute d'une auto neuve avec un budget limit de 100000 200000 ? Date of experience: March 02, 2023. Hi all, just a bit of info in case anyone has a similar issue to me. Reddit and its partners use cookies and similar technologies to provide you with a better experience. To resolve AXS Tickets network issues, Reset phone network settings: On iphone, Goto "Settings" "General" "Reset" "Reset Network Settings". The only option is to cancel while the timer runs out. 5 comments 100% Upvoted This thread is archived TICKETS This is how I was tricked into buying more tickets. I actually spent at least 4 days with chat waiting and timing out as cause it took 2 days to reach them weeks before the event to request orr tickets to eb present then 2 days before I still had not received the tickets so spent another 2 days tryiongt or each them. This is based on our NLP (Natural language processing) analysis of over 191,013 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . This update includes performance improvements and bug fixes. Update AXS Tickets to the latest version on PlayStore. Im just worried because on AXS website, it says tickets can be transferred an unlimited amount of times. I expect much more from AXS!!! Hopefully this will save someone from the panic attack I just had over my tickets. I tried twitter and you can't reach anyone at AXS UK and even when I tweeted them, no one gave a monkey! However in my app it still shows that I have two tickets. Is it my iphone? Anyone else's tickets disappear off of AXS? Please advise as I need to access my tickets on my phone. With the AXS app, you can. Mine were showing, now they are not.The money has left my bank account Had the same problem and contacted them this morning. I also purchase tickets insurance with no email confirmation!! Tried it. Then I received 2 notifications from my bank for 2 separate large transactions. After entering credit card info (correctly) the next button never lights up to proceed to billing address. If you have just bought your tickets and aren't seeing them in your account, hang tight! DISCOVER GREAT EVENTSTheres so much to see. LearnMore. Can transfer over AXS app. We have over 1,000,000 users and companies will listen to us. My AXS app doesn't let me access my account so i hope they fix the issues. Worked last week when I checked. Create an account to follow your favorite communities and start taking part in conversations. It was explained that if you had Flash Seats then you already had an account in AXS waiting for you. . I purchased tickets and created an account using my Facebook. I then had to log into my Facebook account two more times. I can log in to the website, but not the mobile app. Dope concert. I got on the phone with AXS customer service, per the venues recommendation, and had them send a new barcode directly to my friend at the venue. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Then the final queue starts for buying tickets. I didnt have a problem with the transition until I downloaded AXS and attempted to login. I logged into my AXS account his morning to find that my tickets were no longer showing in the My Events section. . After putting my bank info so that the money would get sent to my account, the next screen said youll be receiving your money in 2-3 business days. How you have this market largely cornered is beyond me. So we made it easy to get in contact with the support team at AXS, developers of AXS Tickets. Theres so much to see. Two of the ticket were bought together and the other was bought separately. I shall try that on Monday after the show. This conclusion was arrived at by running over 191,013 AXS Tickets User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. I can log in on my computer but not on the AXS app on my phone. Two thumbs down. After 40+ emails, and having to have my bank call them to confirm that I purchased them, they finally sent me the right tickets. I can't log in to the mobile app. Lastly, when I was on the final page getting ready to complete my purchase, there is a pop up window for ads that promise free things do not click on this. This is a prime example of a product team who was so focused on an app, they failed to connect account across any other platform or device. I would like to see all tickets I have used in AXSTickets and have my pasts orders in the past events tab. I never write negative reviews but this is the worst app I have ever tried to use. Then AXSTickets froze, so I killed and restarted it. What happens if the new owner arrives at the venue and is refused entry because theirs is not the name on the ticket? With the AXS app,. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. https:// axs.com/uk/events/4699 71/anthony-joshua-vs-jermaine-franklin-tickets Check AXS.. they've all disappeared. So naturally I assumed the ad closed my window browser and did not complete my purchase. This telling me time and time again, that I had NO EVENT COMING. Read. Apparently lots of people are having problems with the App. DO NOT USE AXS! I show up to the event very early, just in case, and no one at the venue said anything. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. Unfortunately, when he merged my two emails he linked the event tickets from last year to this year. she told me I could not be on Wi-Fi when using the app so she hung up on me. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You MUST download AXSTickets , use the email you used on desktop to sign in to AXSTickets , and then go back to your desktop/web version to confirm your email address. Flash forward a month later, day of show, and the app tells me upon signing in that I either havent used the app recently (I used it exactly a month ago, how often am I really expected to use it??) HIGHLY dissapointed and will never use them again, AXS totally sucks this is the last time I will use this garbage app and customer service is more horrible please stay away. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Same here! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This also did not work. TRANSFER TO FRIENDSIts super easy. That was over a week ago and Im still waiting for my money. Please fix. AXS Tickets iOS app crashes, not working, errors, AXS Tickets on iOS has black/white screen, AXS Tickets Android App Issues and Solutions, AXS Tickets has errors/crashing/not working, AXS Tickets server network connectivity issues, Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events, Close and restart the AXS Tickets app on iPhone, Update AXS Tickets app to the Latest Version for iOS, Uninstall and reinstall AXS Tickets iPhone app, Update your iPhone to the latest iOS version. I bought my boyfriend tickets to a concert in Sept, but after finding out we wont be able to make it we resold the tickets. It seems like nothing on AXSTickets worked! Getting Started What is AXS Mobile ID? I understand the whole situation is a mess but there must be a better way to handle it than to take the tickets off/not give access entirely imo. Where are my tickets? Editor, Marcus Herbert, https://www.axs.com/uk/about-purchase-agreement_UK_v4.html, https://www.theo2.co.uk/faqs/axs-official-resale-faqs. I add tickets to my cart but when I go to check out it says my cart is empty. I was happy and excited. But, when I start to buy my fav boyband ticket, and then they ask me to sign in again. The tickets I had tried purchasing were gone, but then appeared later so I tried purchasing from the website but on a computer instead of my phone - still received an error. Too bad it makes you give AXSTickets at least one star on the review. The transactions of the of computer controlled part of the app seem to work well but dont dare use customer service for help, I just asked the First Lady, I have never done this before can you just tell me if I did this rite please, and have my tickets. They tried to tell me my tickets were voided I was like Fuck you I have the confirmation email. They will charge you $18 and keep a certain percentage of the sale.Dont even get me started on their customer service. Thank you. They didn't show up and disappear though so I don't know if this is this same issue. The gig has not been cancelled we just chose not to go. I did buy two tix, and my friend had not yet accepted the transfer, but why two emails? On hold forever while I worked in the kitchen. I used my Facebook account, which needed a re-login, but thats fine. Joel Osteen event couple years ago when I paid with my credit card and I bought 2 extra tickets for my son and his friend, but they could not attend. BUY THE PERFECT 1. I go to at least 10 shows a year, not necessarily all through axs, but probably a fair split or slight majority. Mexican sensation Santa Fe Klan will kick off his Todo Y Nada U.S. Tour with Snow Tha Product and Tornillo this summer! They trully live up to their name and will ax you and slaughter you. They werent actually transferred until my friend accepted the transfer two days later.The tix I purchased were not cheap. I am so sad and frustrated. Can you acces their web page though? Show starts at 7:30pm Tickets bought on Ticketmaster and available to be transferred to the AXS app now. N'hsitez pas non plus trouver une station-service, un restaurant, un htel durant votre trajet grce au service "Sur ma route". then to me it seems something is missing from the transaction. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). AXS could Not reimburse me due to I did Not want to provide them with my bank account routing and checking # which I consider DANGEROUS for my financial security since the bank info can be stolen and my account emptied from all cash. Apparently it is actually AXS? My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). I received an auto response on 2 separate emails and have not heard from AXS and still do not have my tickets. My show is on Friday and I so wish I was able to go. The email sharing the tickets never went through. Yep, my account is back to normal now too. Prendre Alle des Grands Cdres et continuer sur 20 mtres, Continuer Boulevard Carnot sur 170 mtres, Tourner droite sur D17 (Boulevard des Poilus) et continuer sur 400 mtres, Au rond-point, prendre la 2me sortie sur D17 (Avenue des coles Militaires) et continuer sur 110 mtres, Tourner lgrement droite sur D17 (Avenue des coles Militaires) et continuer sur 800 mtres, Au rond-point, prendre la 1re sortie sur Avenue Ren Cassin et continuer sur 280 mtres, Au rond-point, prendre la 2me sortie sur Avenue Ren Cassin et continuer sur 400 mtres, Continuer Avenue du Val Saint-Andr sur 120 mtres, Tourner lgrement gauche sur Avenue du Val Saint-Andr et continuer sur 10 mtres, Tourner gauche sur Avenue Henri Malacrida et continuer sur 260 mtres, Au rond-point, prendre la 1re sortie sur A8 et continuer sur 150 mtres, Au rond-point, prendre la 2me sortie sur A8 et continuer sur 35 mtres, Prendre droite et rejoindre A8 E80. Mine kept giving me the incorrect password error when I knew it was correct. For more information, see the developers privacy policy. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. What is the deal with this thing? And the pending charges. Does anyone know with AXS specifically, once its transferred to me, can the guy transfer them again, or now only I can transfer them? I tried this for a couple days until I decided to email support. Follow these steps to resolve intermittent AXS Tickets app issues: This issue is usually caused by your network. I follow all of the prompts and when i am finally signed in it tell me i must verify my email and when i click on the link i get a message oops something went wrong, try again later. Created an AXS. Please log in again. So I log out of the website, go back to the email that has the link that they say will expire in 6 hours (its been minutes, not even 1 hour), and when I click the link, I get the same error message. Its pointless. Missing limbs or partially missing limbs; Nervous system condition for example, migraine headaches . The second I go to my event, you better believe I am deleting this poopy app and avoiding events done by this company. While you can purchase a ticket on desktop, you cannot sign into a desktop web/mobile version. cant go, and more. 5. For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. AXS Tickets does not seem very safe to us. I have changed my password. Report Issue, - Legit tickets sent within a few minutes, - Redirected back to the beginning with prompt saying Something went wrong. Later it logged me out and I logged right back in. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Im very easily to forget my password. I was worried that they had been cancelled for some reason after reading that it has happened to others. I traded tickets with a friend and a few days later, they disappeared from my account and AXS has no idea why yet they're refusing to send me replacement tickets or a refund. No content will load on the Iphone App. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . This is for London (October). I even had to have AXSTickets open all throughout waiting in line for the show because I didnt want it to log me out. Nope.Looked on my bank statement sure enough I was charged $181 twice three tickets I did not intend to buy. I chose the facebook login option which usually is super easy with other apps, but instead of using my already logged fb account in the facebook app or safari web browser (as every other app does), I instead had to input my fb account info every single time. There was a message saying if I dont see my tickets to verify my email.

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