This Giant Eagle is in Blacklick Ohio on E. Broad. Absurd! Don't catch until I get home. Share your photos and videos with others to prove the truth of your words. I just came back to Giant pharmacy after being with CVS. Giant Eagle reviews & complaints. Plus no sorry nothing. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Toggle navigation ctMobi - Find a local buinsess in your area. Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. I just don't understand how this could happen. Everytime I go through it a shift manager has to come over so I can complete my transaction cause your system is so flawed. I'm not expecting any compensation because I cannot provide the evidence, but I did want you to know about my disappointment. I had to go to Kroger to get a cake for my granddaughter. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. i do the shopping for the household,he picked ip the advantage card. Just wait. And the person who answered was named Morgan, a female. Toll-Free Phone: 1-877-868-8947 Monday - Friday 8:00 a.m.-8:00 p.m. (EST) Saturday 9:00 a.m.-5:30 p.m. (EST) Sunday 12:00 p.m.-7:00 p.m. (EST) Local/International Phone: 614-658-3970 Fax: 1-877-291-8154 or 614-921-9866 Email Customer Service: service@gianteaglecontacts.com Mailing Address Giant Eagle Contact Lenses Customer Service Dept. This is actually about an experience my mother had with Giant Eagle. I can never forgive that. Desired outcome: They tried to tell me that wearing a mask is the law now, they are sorely mistaken. The remaining 30% were constructive reviews with the goal of helping Giant Eagle improve their work culture. last year using the same card the gas pump charged me for premium gas when i pushed the button for regular. Every one of the wings had at. I waited the 3 days, went back to the store to pick it up and was told it still did not arrive. And i said i understand that many places have a shortage including my own work place but you could have said sorry or anything. Giant Eagle, Inc. Diesel Mechanic Review. If y'all know what store this is then you know what goes on there. I know it is only one customer for giant eagle in Western PA so it doesnt matter to Giant Eagle but I am going to stop shopping at their stores all together. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and to go bankrupt. I purchase gas food and liquor here often but honestly Im so mad that I will probably never return. I called the store. You know that the wheelchair is dangerous, and yet you still allow your mother to sit in it. something is seriously wrong here, what happened to the vow to help and save people life, customer service, integrity, values was awful. Claim it and get a lot of features. I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. I spoke with three representatives at Columbia and spent over four hours on the phone, and this was their answer: If I had a life or death required medication, I would be dead already unless I took additional action and went to a hospital, why you ask, because they don't bother authorizing anything. Oh, and when I tried to buy the advertised buy 2, get 2 free of Pepsi 12 packs, it would not work, so I missed out on buying that deal and had to go elsewhere. Local grocery store in north eastern US. BBB Business Profiles are subject to change at any time. I explained exactly as above and as she is my child - its really no ones business. good bye giant eagle. I have purchased this chicken many times in the past and it was always delicious. It's sad to see that people will accept eating a piece of edible paper. Another rep told me it's a health insurance issue that they can't do anything about. The average employee at Giant Eagle makes $27,418 per year. The service has always been rude, but now they have become even worse. We will forward their concerns to the pharmacy and regional leader. This happened on November 6th, 2022. at around 1600. I shop frequently at the Painsville OH location. This did not just happen, it's been over 3 years now. Can the consumer advise which location she is referencing? I spoke with a lady at the front desk she allowed me to exchange the item for a fresh pack however this is just not pleasing and highly uncomfortable Thank you . User; Business User; . It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. I also work for a pharmacy in the area for 5 years. Once I couldn't get there during my delivery time due to a road closure and they worked with me to schedule a later pickup time. She said I needed a mask. They have become more of a supermarket police force bordering on the ridiculous. I am requesting a refund or replacement as Columbia is refusing to replace it, saying it is Giant Eagles responsibility. Not a good look for Giant Eagle. It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup. Your self check out is hardly a convenience. So this made me wonder why a team member even recommended I do this to begin with. Immediately a woman who works there came over and started bagging my items while I was scanning them. We apologize for any inconvenience that hasoccurred.If you have any questions, please feel free to contact me.Very truly yours,Giant Eagle. Please get rid of this person. Shame on you! They are not the only game in town. but they want to play that silly "security reasons " game. There are maybe 2 shoppers behind me at this point loosing patience probablyhe changed the price to $5.99 for me i thought why didnt the other guy do this.. the 1st man arrives back" i couldn't find the product". Hello this email is in regard's to a employee who blatantly dug his fingers into a pack of Nestle pumpkin spice cookies I purchased on 10/01/22. I placed an online order on December 23, 2022. I went to Giant Eagle in Washington Pa for vaccines. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Unknown, 2 Complaint(s) I have reviewed the response made by the business in reference to complaint ID ********* and have determined that this does not resolve my complaint. I would highly recommend shopping here. You can use the phone app to let them know you are on your way. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. What ever you feel is right. This was about 6:30pm. Pros. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! Ive talked to several managers ,I have written everybodys name down and I even spoke with giant Eagles corporate office . I let her know I have health issues so can't wear one. So they trick you into thinking you must buy a lot to get a discount, but that's not true. This is not the 1st time this has happened to me. I paid for a SHOWROOM car wash and parts of my car weren't even touched! So I went to the self-checkout, and there I was harassed by two other employees. The first transaction that I did online in fact, did go through. They can't because it's simply laziness. Giant Eagle - car wash I paid for a SHOWROOM car wash and parts of my car weren't even touched! They never want to cut the meat that's available. The kitchen manager was the cashier. Hello, Unfortunately COLUMBIA SPORTSWEAR has denied the refund. View contact details and reviews for Giant Eagle Columbus at 6700 Hayden Run Rd, Hilliard, OH, or write a review. Desired outcome: Giant Eagle has been my primary grocery store for years and as it seems with the addition of (in my opinion not needed) hardware section, there are many products that are no longer available therefore causing me to now search out a new primary location. THERE was a sign on the freezer door easily found stating the sale price..meanwhile my price was adjusted on the chicen tenders and my id checked fir the wine. It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. I picked up my groceries and went home thinking nothing of it but later on that day I realized I was billed twice. A multibillion dollar company has scammed a consumer out of $200 Desired outcome: (being the thing that will keep me out of the store.a cashier was as sick as a dog. Regarding using your PERKS for a free tank of GAS, - giant eagle chicken salad & giant eagle salsa, Worms in a head of letters and black dirt throughout the greens. Giant Eagle, (store #4029). 814-734-5036 Giant Eagle Pharmacy. I ordered a cake online for my sons 6th birthday on tiesday I got an email saying the bakery accepted my cake and will be in contact with me if they have any questions on Thursday well today is the Saturday of my sons birthday and at 730 in the morning I get a call from the bakery saying it was my fault for something I didnt do they they couldnt make my cake when I am suppose to be picking up said cake at 9am so 1 hour 30 minutes before I am suppose to pick up this cake they called me to tell me they are not making it after they sent me the email saying my order was accepted Thursday now I have to hurry and scramble and try to get another cake Ive been having cakes made at giant eagle since I was a little girl I am 33 years old so over 25 years of my life my family and Ive been getting cakes from giant eagle and this incident here I will never for the rest of the time I am alive spent any money at any giant eagle establishment. The language that was heard today with the front of the store staff was horrible. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Then why text me in the first place! It is very challenging to get answers from customer service. 5-7 minutes he was gone. So they make you think you must buy 4, but no, only one is enough. Desired outcome: Can you imagine what I think you can do with this lousy idea?! It's a stupid idea to stop the weekly mailers. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. On Friday 8/12/22 I went to Giant Eagle on Broadview Rd in Parma Ohio to get some things for a family party. She acted as though I was trying to do something bad. Then I called. Jason (Columbia US) Health & Wellness Medical, Dental and Vision Plans Prescription Drug Coverage Thank-you; Sincerely Rosemary Hiler. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and go bankrupt. I shall not go back to them. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. This review was chosen algorithmically as the most valued customer feedback. Category Food & Beverages. I fought over the phone and through email for 2 weeks, when I asked for a refund. More or less told tough. So i am very confused and frustrated. Giant Eagle's Customer Service is despicable! You sure have your priorities straight. i contacted customer service but they refuse to do anything since the advantage card is in my son in law's name. Makes me appreciate Kroger even more! So here's one problem, why would you give a customer ahead of us their prescription while you said you were closed and then not answer us when we rang the bell? Giant Eagle has extremely terrible customer service. This is certainly an attempt to get people to switch to the new MyPerks program. A refund was processed today, December 29, 2022, to *** *******We apologize for any inconvenience. I did. Please update the website to indicate when a service is not available during regular business hours. Country fried steak & eggs were. Submitting a response indicates a willingness to work with customers to make things right. As with every shopping trip I informed the cashier that I would be using an ebt card and a cash card. The cherry turnovers had no cherries in them. Giant Eagle and Toronto-based Flashfood launched the program at 34 locations in 2021. Although I very much appreciate a wheelchair that I can put my mother in (the only way she can shop) it has become dangerous. I purchased chicken salad Giant Eagle last night, 9-28-18. Put prices on product instead of bar code or make sure bar code is right. They kicked my special needs 3 year old grandaughter out for not wearing a mask! Find out how to block Giant Eagle Pharmacy caller . 8% of Giant Eagle employees are Hispanic or Latino. The rudeness of store associate and unwillingness to help. Imagine my disappointment when, at 6:40pm, after making a special trip for the flu vaccine, I was informed that vaccines were only available from 10a-6p. Giant Eagle reviews & complaints 193 complaints 7 resolved 186 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Contacts Resolved "medication" Resolved Resolved Resolved "check cashing" Resolved Giant Eagle reviews 193 G GaryD163 of Butler, US Feb 09, 2023 4:50 pm EST Verified customer Featured review i shop at giant eagle here in mayfield heights then have to go to heinens just to buy the milk for my wife! Overpriced! in the whole process( 2nd attendant dark hair and eyes walked awayi went after him and asked to reis state my perks. Store associates think that they own the grocery world. Delivery & Pickup Options - 16 reviews of Giant Eagle Supermarket "This is my local, neighborhood Giant Eagle. i have to go back to the website to send a reply. I was mentioning to the woman that was waiting on me of the experience and this Morgan came out of nowhere and was very direct and very nasty and said yes, and pointed to the employees in the pharmacy and was going on like this is all we have etc. When I got to the store, the young man took my card in and re-ran it for payment. We have researched this matter and added thecoupon to the consumers advantage card. Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Let me tell you my bad experience with the Giant Eagle Pharmacy on 1250 North Hamilton, Gahanna, Ohio. Not sure- was a huge waste of my time, 8 o'clock coffee priced on sale at $14.99 on shelf. I was very upset. Leave a review. In the meantime no follow-up with me. Order was $20 more than what the original order placed indicated. Then, i went in. She still refused. It always smells bad. comment. I will NEVER walk in a Giant Eagle again! Never had such a bad experience before. For those that need immediate medicine like insulin or inhalers for lung issues, it's a matter of life or death. It was never added on. Thank you for your time. Unbelievable. Desired outcome: Two weeks later (today) the same product cost me $6.39. I will use Rite Aid that does care about the patients well-being, does not let prescriptions expire and notifies the patient when the prescriptions are ready or if there is a problem with a refill. DONATE NOW! She's aware of the conversation. I talked to the team member Pam today 3/7/22 who did not seem very friendly or helpful and then told me they still cant guarantee this medication will be in stock within 3 days. I now realize I should have taken it back to the store but with the price of gas it did not seem feasible. Then I either stand and wait for half an hour or have to come back another day. This is unacceptable. Heather works the front end of the store she is very rude loud screaming at other employees that work there she made one of the older women cashier's cry in front of customers she screams at them right infront of customers one of your employees that worked there for over 45years retired because of her getting in her face pointing her finger and screaming infront of customers something needs to be done with her you don't treat people that way especially your elders and never scream infront of customers thank you for your time, Desired outcome: Giant Eagle's meat is also a better variety than other stores. Digital coupons only STINK! This complaint was posted by a verified customer. NEVER GOING BACK, Desired outcome: Giant Eagle Initial Complaint 01/18/2023 Complaint Type: Problems with Product/Service Status: Answered I submitted a request for my pharmacy records months back and I haven't received a. Hello, It's already been renovated so I guess bringing back products that are no longer sold. I guess Heinen's will be my home store. Maybe Pittsburgh City Council can wake you up. As you can see by the pictures below, when there is weight in it, it does not close, I believe the frame is bent. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. This is unacceptable. Desired outcome: I noticed I had an item that had to be removed from my bill. Desired outcome: This issue will most likely cause me to switch pharmacies and make sure my family and I never to use giant eagle pharmacy due to the lack of friendly customer service and constant stocking issues. BBB Business Profiles may not be reproduced for sales or promotional purposes. 5 Our Avon Lake Giant Eagle on Lear Road , Avon Lake, Ohio , is the Best Brian , The produce manager is simply the BEST Goes over and beyond to help me the customer The Manager is always there if you need him , listens and addresses all our concern I use My friendly Giant Eagle Pharmacy for all my prescription needs . Management also doesn't know how to utilize people to their best ability. The attendant in self check out who I could not identify d/t her mask but had short grey greasy hair and baggy clothes. they had no problem refunding my fuel perks then. A fax was sent according to the technician, the prescription was again not filled - they said there was no response. Submit a complaint and get your issue resolved. I never seem to have this problem at Walmart, Dollar General, Kroger or any other place I do self checkout. I sat yesterday for almost an hour listening to their music and right at this moment I am still on the phone once again listening to music for a half hour and still waiting. 0 Views . The most common ethnicity at Giant Eagle is White (74%). He blewup at me " i was just trying to help" i said in a very rude way! Cross contamination can and does happen. Kroger's parking lots are always full. She said yes they are closed, the drive thru and that she didn't know why people didn't realize they were closed since they sign was up there. Regards, this item is currently being modified/updated by the task: derive . I asked that they contact me and one customer service representative never even filed the complaint. I love Giant Eagle Curbside Pickup. Block Spam Calls. Why is Giant Eagle pretending to care about their employees or customers when they refuse to have a sit down on how they threat us. I feel that Giant Eagle store location 3663 needs to do something about one of they're employee by the name Joshua Smith and his hygiene.He has a horrible distinctive odor CONSTANTLY coming from his body not to mention his hair grooming is horrible as well. And their Apple Seiter tops are always smashed in. I brought this up at the store this morning and I didn't really know how handles this.. Key date Bought these on 7/15/22 at the Lakewood Ohio Store, 44107 (Choc Chunk Buttercrisp MKT District Cookies 12 ct.) Net Wt 10oz.Sell By 8/4/22, Desired outcome: Giant Eagle grocery store, W Prospect Ave in Ashtabula, Ohio. Basic understanding of Giant Eagle's Business System (GE's version of the Toyota Production System). Claim it and get a lot of features. 3. Giant Eagle service worst ever since Covid 19 started. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! Tip for consumers:Provide customer satisfaction and a smile. I know it's hard to find workers but I'd rather stand in a long line with a WELL worker than get SICK! Since this card was purchased from a 3rd party store/website not affiliated with us, we're not able to assist.

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