in Buffalo, New York, Los Angeles, California or Erie, Pennsylvania. Verify the empty container return location with the shipping line owner of the container before delivering empty containers to the terminal. Finding solutions and creating opportunities is the name of the game. Under a port development authority, the NWSA manages the container, breakbulk, auto and some bulk terminals in Seattle and Tacoma. Read more. ZIM operates a modern fleet and anetwork of shipping linesoffering cargo transportation services on all major global trade routes, supported by thecompany's local officesand representatives around the world. color: #FFF; Sticky session ID used in load balancers. Prevents unauthorised use of login credentials or access of system. width: 20%; Evergreen Enterprises Marine exchange of SoCal, APL: (800) 999-7733 Minimum of 20+ containers of the same size type on a vessel going out on the same chassis. These days will be countable days within the free time period for detention. padding: 5px; A portal for shipping and transport information. At Ocean Ports and Inland CY Locations working days are defined as Monday through Friday except for Long Beach and Los Angeles. Please enter your Evergreen account number and zip code to activate your online account below. We use the latest systems to provide you with real-time information about the status of your cargo, online vessel schedules, online payments and an efficient truck appointment system. This cookie is used as a unique identifier to track viewing of videos. Baltimore - first 8:00 AM following vessel departure Empty container return locations Use the below overview to determine where to return empty containers in Canada. General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Empty Return Information 20' Dry, 40' Dry, and 40' High Cubes are Returned to Fleet Street - Berth 64 . Packing Of Cargo Transport Units (CTU Code), Terminals, Restrictions, Free Time, Local Surcharges, Office Calendar. display: none; } Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. Appointments will lockout 30 minutes prior to the start of each hour. Please note that personalized items, food and live plants are nonreturnable. A platform for our supply partners . UIIA Notification Region. within the eModal Community Portal also provide a central place for intermodal stakeholders to post and view vessel information by both calendar and list views. Request. Checks whether cookies are enabled or not. Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. The Northwest Seaport Alliance To see the satellite locations for an Equipment Provider, simply click on the EP's company name. Free time for carriers equipment commences on the day equipment departs from carriers container yard. Partial day closures are considered as a full working day and count towards free time. When your package is ready do one of the following: For the U.S. of the UIIA. Please email tiwyard@everport-terminals.com if you have any questions or. however not all transactions will be guaranteed. To ensure appointment availability, it is encouraged to place appointments daily by noon. All free flow piles must be picked up within 3 days of discharge. This information is compiled from terminal websites and updated by9 a.m. Monday through Friday. REMINDER - Temporary bare chassis outgate on Tripoli St. will close on Mon. About Stay up-to-date with all the current export receiving dates. Ocean Carriers can participate directly by simply sending a standardized Excel file that is digitized and accepted into the application by eModal. Non-operating reefer (NOR) is considered as Dry Container. Contact information for the different equipment control teams can be found at the top based on the city you are looking for. Please email tiwyard@everport-terminals.com if you have any questions or issues regarding the appointment system. Click EmptyReturns and scroll down until you find your area and size/type. Subsequent changes to the information will be captured the following day. Weve had a problem submitting your entries, please try again or check back later. Long Beach - first 3:00 AM following container discharge Cosco, Evergreen, Hamburg Sud, Maersk, MSC, Safmarine, Sealand, Hyundai Always verify your empty return location with the shipping line ACL, APL, CMA-CGM, Hapag Lloyd, Evergreen, Marfret, ONE Line, OOCL, Transfar, US Lines (ANL), Yang Ming, Zim Lines DAILY CHASSIS / EMPTY ACCEPTANCE CONTAINER TERMINALS CHASSIS POOLS Please enable scripts and reload this page. Go to Maersk One Stop Import Solution (MDDC) website. ACL Halifax: email halifaximport (at)aclcargo.com APL: https://apps.usa.cma-cgm.com/econtainer/apl.php CMA-CGM: http://apps.usa.cma-cgm.com/econtainer COSCO: https://sites.google.com/view/coscoshippinglinesna/emptyreturns APPOINTMENTS ARE REQUIRED FOR ALL GATE MOVES. Note: This Return Policy is for Businesses Only who are direct customers of Evergreen Enterprises.If you are a consumer who has purchased our products from a retailer, please work with the retailer to return the product and discuss your credit. However not all transactions will be guaranteed. Our team is here to help deliver best-in-class service to our customers. Limited same day appointments will be available for certain transactions. The tags are re-editable. OOCL, APL and CMA containers use TRAC or trucker-owned chassis only. Carrier will stop the detention clock effective the next business day after the notification is received. If, for any reason, you are not 100% satisfied with one of our products, please return it for a refund within 90 days. Ends on the day that the full container is gated-out of the terminal. Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. Note that SPOT terms are those accepted at the time the booking is confirmed and are not necessarily aligned with the standard tariff. Dept. To receive alerts via email or SMS as they develop, please sign up for Terminal Alerts. , however not all transactions will be guaranteed. Free time will commence the first 0800 on the first business day following discharge of the container at an ocean terminal, or the arrival of a container at a rail ramp or an inland CY (owned or contracted by Carrier), except in: Gate Opening Hours At NWK locations, we have a separate SOC DMR rate and a Tank DMR rate. After 90 days, there are no returns.Mini and Micro Paks may not be returned. Westwood Shipping Lines Bunker Charge (BC) and Inland Fuel Surcharge (IFS), effective April 1, 2023, through June 30, 2023 .eg-eyebrow-left { Free Flow/Peel Pile Requirements Simply enter your chassis, container or booking number to print a copy. Pier 46, 401 Alaskan Way S, Seattle WA 98104, Tacoma Harbor | Directions Do not park on SR 509. Please check with the terminal location for all terminal pickup procedures and to validate cargo is available for pickup. Please enter container or booking IDs (Maximum 50 Entries). Empty return locations can change any time without notice. .eg-eyebrow-left { YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. For Shippers own containers (SOC) at non NWK locations, we have a single SOC DMR rate (no matter cntr/cargo type). All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. If your container is not on the Empty Container Return Exceptions list, please click on the Empty Container Return Location link to find the empty container delivery location details. Email us : atl@evergreen-shipping.us Return to top Dallas Sales Offices Tollway Plaza I 16000 North Dallas Parkway, Suite 400 Dallas , TX 75248 Tel : (972) 246-2271 Fax : (972) 246-5503 Email us : dlsbiz@evergreen-shipping.us Return to top Houston Sales Offices 6575 West Loop South Suite 640 Bellaire , Texas 77401 Tel : (713) 661-8884 Expiry Date: Until further notice To subscribe to equipment return notifications via email enter your contact information. INC. North Reclamation Atea, Subangdaku Local Information. When free time expires, demurrage accrues for each day irrespective of whether the facility is open or closed, given the full free time period was given to pickup the cargo. Please contact our customer service department at 1-877-509-2956 within 90 days of receiving your shipment to initiate a return. Please search the Empty Container Return Exceptions list to locate your empty container delivery location. If your item is defective, you have one year from the date of purchase to return it. Registration required for some services. Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. Business days are defined as Monday - Friday, excluding holidays at ocean terminals, and Monday - Saturday, excluding holidays at rail ramps with the exception of Long Beach and Los Angeles. Usually used to maintain an anonymised user session by the server. Refunds are in the tracking by Bill of Lading, Booking, Container, etc). Feel the love in the air with vibrant flags, Celebrate spring with sweet tabletop dcor, Spruce up any space with textural pillows, Sip in style with chic barware accessories. Reefer demurrage includes plug-in/electricity charges. Please key in your Shipping Line name for each terminal. Keeps user information for session identifier after the user has logged in. As a standard, our returns policy is the following: No unauthorized returns will be accepted. Depot Information | Evergreen Call us at + 632 88860258 + 632 77281234 Contact us Local Contacts Branches Depot Information Depot Information CEBU PHILIPPINE MULTIMODAL FREIGHT SERVICES (PMFSI), INC. Beside Cebu Comm'l Bldg., Humabon St., Cebu, Philippines Learn More CENTRAL VISAYAS TRUCKING SVC. For store-door move only consignees may at their own discretion notify the carrier when the container is empty and available for pick-up from the consignee's designated delivery facility. DETENTION: Compensation payable when the Merchant holds Carrier's Container outside the port, terminal or depot beyond the agreed amount of Free Time. In the event of any discrepancies between the below and our public tariff, the public tariff prevails. For Long Beach and Los Angeles working days are defined Monday through Saturday when open, including operating holidays for cargo discharging at terminals. Ends on the day that the empty container is gated-in at the agreed port or terminal. Direction: Import Choose the Place of Delivery (POD) of your shipment. Motor Carrier SCAC. Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. Third party cookie set by Microsoft SharePoint which remembers whether the window is in full screen mode. When registering a dispute, please include the shipment number, container number, and a detailed description of the dispute including the applicable service contract number if pertinent to the claim. Empty dry containers will be released against bookingsand full dry exports will be accepted 7 working days prior to vessel arrival. Contact information for the different equipment control teams can be found at t. How do I know if my container is an off hire? Activity location codes for demurrage and detention, Submission of release request instructions. Reminder: Appointments are mandatory. Stores a unique chat session status and session information such as user name, company name, email address, question that posted by the user and chat history. Postal Service, give it to your mail deliverer or drop off at your nearest post office. text-decoration: none; This will benefit all trucking companies . Schedule both Import and Export Appointments simultaneously, Overview of containers currently being accepted and dispatched, Save containers to a Watchlist and set up email notifications, Manage Truck Appointments (specific terminals), Request additional services (specific terminals). Book your shipments online via SPOT at a fixed price and with a loading guarantee to know when they will arrive. Stores Boolean values to check whether website must be animated. If your container is not on the Empty Container Return Exceptions list, please click on the Empty Container Return Location link to find the empty container delivery location details. Please enter container or bill of lading IDs (Maximum 50 Entries). } Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. You are free at any time to withdraw your consent in the MANAGE SETTING by changing your selection. Together, the six shipping companies operate a modern fleet . Apmterminals.com is using functional, analytical and tracking cookies to give you an optimal experience. If you received a defective or damaged item our customer service team may ask for you to send a picture of the items instead of returning the items. If, for any reason, you are not 100% satisfied with one of our products, please return it for a refund within 90 days. OOCL, CMA, APL, and COSCO Empty Reefers will only be available on gate hours 07:00 to 16:15. Please note the below provides a general overview of our import demurrage and detention practices in the U.S. For complete details please refer to our tariff here. width: 100% and 9:00 a.m. on the Waiver Date, in the time zone of the applicable terminal. But in case you don'tperhaps it's not what you were expecting or the style just isn't youwe will issue you a quick refund. All returns and/or invoice adjustments must be accompanied by an Evergreen Enterprises return authorization number which can be obtained by contacting our Customer Support Team. Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. Empty Management and Street Turns Empty Return Instructions Dual Move Appointments Vessel Schedules Medical Supplier Container Reservations Current eModal Platform Status All eModal systems are functioning normally. Box 2985 ZIM Integrated Shipping Services Ltd. is one of the leading carriers in the global container shipping industry. Featured: Christmas Traditions Collection. Reefers with nosemount gensets will need to arrive prior to 15:00 or will be subject to possibly being rejected due to the additional time needed to remove the nosemount. Please login or create an account to access online services. Modified on: Thu, Aug 30, 2018 at 11:23 AM. Terminal Island, CA 90731. For Evergreen export reefer container mounted on an Evergreen genset chassis: If not delivering to ETS, have the terminal flip reefer and return genset chassis back to Everport. The tags are re-editable. By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. Contact Evergreen Line Empty Dispatch Information 20' 40' and 40' High Cubes are dispatched from Columbia Container Services 1100 Polaris St. Limited same day appointments will be available for certain transactions, however not all transactions will be guaranteed. The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. vessel tracking, port schedule, access rates of exchange for your selected Currency: USD Terms & Conditions, PierPASS Invoiced: Per container, per calendar day, per container type Were recognized nationally as a major container gateway, but also handle breakbulk, autos and bulk commodities. Tacoma, WA 98401-2985800-657-9808info@nwseaportalliance.com, Seattle Harbor | Directions For Long Beach and Los Angeles Saturdays and Holidays with operating gates will be counted as working days for cargo discharging at terminals. Philadelphia - first 8:00 AM following vessel departure deliveries. 2/27 (https://bit.ly/3IGNRwz) If you have not, or just want to be sure, you can search the list we . DEMURRAGE: Compensation payable when the Merchant holds Carriers Container inside the terminal, port or depot beyond the agreed amount of Free Time (the compensation includes terminal storage costs). **, {{'SP_TOTALCOUNT' | translate}}{{ totalRecords }}. Advisory to Clients ( Covid - 19 Pandemic Surge Recurrence ) Effective January 10, 2022. Reefer container with IMO follows Reefer. Each daily screenshot must show no reservations were available for that day and as far into the future the rail reservation system allows, or up to the end of the receiving window whichever is sooner. U.S. Department of Commerce CMA-CGM: YES: NOT RECEIVING DAMAGES : COSCO: NO: ONLY ACCEPTING MTY REF / NO EXPORT EMPTY DELIVERY: EVERGREEN: NO: ONLY ACCEPTING EMPTY REF: HAPAG LLOYD: NO: NONE: HAMBURG SUD: NO: Call Hamburg Sub . Below is a listing of participating Equipment Providers in the UIIA that have provided their pre-designated satellite return locations in accordance with Section E.1.b. Evergreen and COSCOcontainers use DCLIor trucker-owned chassis only. Appointments for the day will be spread throughout the shifts. Hover your cursor over the Terminal to see their Shift Definitions. So if you make appointments too fast you will get a message that you have exceeded the limit and must wait 10 minutes before making another appointment. The queue lot will be open during this time to allow truckers to park and create an appointment. Please contact Evergreen at 972-764-1350 for any demurrage questions. No parts may be returned without a Return Authorization Number issued by Caplugs Customer Service Representative We will work directly with the retailer on these issues of consumer returns. Third parties and social media networks also place tracking cookies. Please enter container IDs (Maximum 10 Entries). details, In addition, for CY deliveries at rail ramps collecting storage according to the ramps terms and conditions, demurrage will be assessed by Maersk for equipment use only after the free time as indicated below. Announcements. Look up rates for new shipments and inland tariffs. Trucks serving our international container terminals must have an active RFID tag and have a 2007 or newer engine or a certified equivalent emission control system. **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. You may be trying to access this site from a secured browser on the server. Free time: Working Days Empty Returns SFCT is receiving empty equipment as outlined for the shipping lines below. Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. If you're returning your item because it is damaged, defective, or an error was made on our part, you will not be charged for return shipping. Pack your return securely, in the original package if possible. When a facility is closed for a full working day during the free time period, the day will not count against the cargo free time. .eg-eyebrow-right { } To view free days and last free date information for containers, along with pickup and return location basis click here: Please find the Activity Location codes for Demurrage and Detention Invoices below. At Evergreen Shipping Agency (America) Corp., Quality is our best assurance. Affix your shipping label to the package, making sure no other tracking labels are showing. P.O. Learn more. eContainer is the tool which enables easy access to search for empty delivery locations. The tags are re-editable. Click EmptyReturns and scroll down until you find your area and size/type. The Cookies Notice will not reappear if the cookie is set. Remembers the users tracking preferences on www.oocl.com (e.g. } Get up-to-date local information about import procedures and restrictions, demurrage and detention, container drop-offs and more. Where do I return my empty container? .eg-eyebrow a { All rights reserved. Are you having trouble making an appointment or paying a fee? Maersk North America Market Update (February 2023), Service changes Asia to/from North America sailings, Genset Charge - U.S. Empty Return Appointment Creation Rule Reminders: * There will be a limit to the amount of empty in appointments you can make in a 10 minute period . Need a custom quote or want to discuss your options. Please send all returns or exchanges to: Email Address. local information. The eContainer application will advise where to return an empty container in a given metropolitan location. Empty reefer containers will be released against bookingsand accepted as export loads5 working days prior to vessel arrival. Import Empty Return Instruction ***IMPORTANT MESSAGE*** Please input complete container number (four letters and seven digits, no space in between or after. Thanks for your cooperation! At rail ramp locations, all storage is settled directly with the rail provider according to the ramps terms and conditions. DOCUMENTATION FEE FOR ALL IMPORT TRADES - EFFECTIVE DECEMBER 1, 2020. Returns | Evergreen Return Policy If the buyer claims parts are not as ordered, they must notify Caplugs within 30 days of delivery. We use cookies as a fundamental part of our interaction with our users browsers. Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. Los Angeles - first 3:00 AM following container discharge We do not accept C.O.D. }. It . Text NWSA TRUCKS to 46-8311 to receive updates via text message (message and data rates apply). This domain is owned by Doubleclick (Google). The eContainer application will advise where to return an empty container in a given metropolitan location. We are a leading container gateway in the United States. An APM Terminals account is also required to manage Truck Appointments or Additional Service Requests at some terminals. *excluding Newark/Miami excludes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. We handle a wide variety of cargo. These days will be countable days within the free time period for demurrage and detention. color:#fff; form of the original payment, such as credit card or PayPal. Click on DnD Calculation tab. Each daily screenshot must be time stamped and show no appointments were available for all shifts and as far into the future as the terminal system allows. This is an effort to ensure that all drivers are educated on the APM Terminals safety policies in advance which should improve safety awareness and reduce potential violations. Users can select the date and clock on the vessel name for additional information, such as ETA, ETD, ATA, ATD, First available, St/Rcv, St/Rcv Reefer, Cargo Cutoff, Reefer Cutoff, Worked Upon, Received OD, Received Hazmat. 2018 - Evergreen's Marine Terminal of the Year Award; 2018 - The Association of Bi-State Motor Carriers Award; 2018 - National Truck Driver Appreciation Week; 2017 - Evergreen's Marine Terminal of the Year Award; Careers; Payment; Help; Contact Us eContainer is the tool which enables easy access to search for empty delivery locations. We hope you love what you ordered. Empty Container Return. Disputes due to containers associated with Government holds: A statement validating the customs hold was not a result of any action by the shipper, their agent, or any party to the bill of lading. Shop our 'Positively Playful' collections! Your user specific instructions are to be followed and supersede any instructions published here. PORT ANNOUNCEMENT : LIVE REEFER TABS SLOTS - 06/17/2022. Application: The free time & charges applied will be those in place on the origin price calculation date (PCD). Customs text-align: center; Maher Terminals Customer Service Package Allows the user to access multiple applications by using single sign-on. Maersk Spot now also includes extendable Free time options. Please check your emails if you have not yet activated your account. Import Empty Return Inquiry: (For multiple containers search, please separate by space or changing line.) Press submit when you are done. .eg-eyebrow div { 2022 Earth Hour. (10 containers per search) Reset. If you do not see your Lines listed, please send an email to Lynxsupport@poha.com and specify your Shipping Line and Terminal. Jacksonville - first 8:00 AM following vessel departure Remembers if the user accepts or rejects the Cookies Notice. 8, 2021 in order to access the terminal. PORT ANNOUNCEMENT : LIVE REEFER TABS SLOTS - 06/21/2022. For more information on the limited gate please reach out to EBPI customer service at (385)777-5522 or e-mail at customerservice-tiw@ebpiusa.com. *During the limited gate Import out appointments will not be available*, Please contact: tiwyard@everport-terminals.com or customerservice-tiw@abpiusa.com for details, Appointments are now required at Pierce County Terminal. Richmond, VA 23237. APM Terminals offers seamless, cost-effective and reliable container weighing solution that will save you both time and money. |. Since its establishment on 1 September 1968, Evergreen Marine Corp (EMC) has secured its place in shipping history. @media(min-width: 769px) { | Disputes due to inability to secure a rail reservation for export shipments: A screenshot indicating no reservations were available for each day of the receiving window as indicated on the booking confirmation. Detention disputes for U.S. shipments can be raised by: For cargo after return, through our website maersk.com in the MyFinance section. ATTN: MyEvergreen Returns font-size: 15px; ** Newark/Miami includes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. Search your BL number in the provided column. background: #107661; Demurrage disputes for U.S. shipments can be raised by: For cargo after pickup, through our website maersk.com in the MyFinance section. Please verify the empty container return location with the shipping line owner of the container before delivering empty containers to the terminal. <atitlt="print screen" alt="print screen" onclick="window.print();"target=" _blank" Style=cursor:pointer;">print button

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